Frequently asked
Questions, answered.
If yours is not here, the 20-minute demo will get to it.
Getting started
No. Impacturi sits after the donation. You keep collecting donations exactly as you do today. Impacturi turns each one into a personalised impact web page that goes back to the donor, so they see what their donation made happen and give again.
No. Each donor receives a personal link. They click it and see their page. No login, no password, nothing to install.
About seven minutes to answer a short set of questions about the month, one sitting, not repeated for each donor. We create an update for every donor from that one sitting. Reading and approving each one before it goes out takes a couple of minutes per donor, so the total for that part depends on how many donors you have.
Signing up is an email address and a password. Your first impact web page can be live the same morning. Importing donors is a CSV upload that finishes in seconds, however many rows are in it; the part that takes time is getting the file out of whatever you keep your donors in today, and that depends on your system, not on ours.
Yes, and how much depends on your band. Starter: Self-serve onboarding with guided setup walkthrough. Growth: Guided onboarding session (1-to-1 video call). Scale: White-glove onboarding with dedicated account manager (first 3 months). Enterprise: Full onboarding programme with dedicated account manager (ongoing).
The product
Once a month you answer a short set of questions. It creates a polished narrative for every donor, addressed to them by name, woven around their donation. You read each one and can edit any line before you approve it.
Yes. Every page carries your logo and the donor's, with your tagline, on a beautifully designed template. You can override any of it.
No, and they should not. Corporate donors get a board-friendly variant with logo, hard numbers and an exec summary. Individual donors get a warmer variant with a beneficiary quote and a personal photo. Same platform, two outputs.
A single screen showing everything due this week, next week, and overdue: renewals, thank-yous, quarterly updates, draft pages. Each row expands into a one-click action. If something is not for this week, press Not now and it drops off your list until next week.
As often as you choose: monthly, quarterly, every six months, or annually, set per donor. The renewal tracker tells you when each update is due, so a donor never goes a year in silence.
Pricing and billing
Pick the band that matches your annual income. Honour system. We do not audit. If you grow into a new band, we will let you know at renewal.
Every feature on every tier. No feature gating. Starter, Growth, Scale and Enterprise all include every part of the platform. What changes with the band is the price, which follows your annual income, and how much help you get: see the support and onboarding rows on the pricing page.
Yes. 14 days, no card required. Every feature is live during the trial, including publishing real impact web pages your donors can view.
Yes. Annual billing saves you two months. Same band, same features.
Yes. Monthly billing, no contract. Cancel from your dashboard. Your data stays available for export for 30 days after cancellation.
You choose your tier and enter card details. Your pages and all your data carry over untouched. If you do nothing, your account is paused and your data stays for 30 days so you can export it.
Data and security
EU-west-1 (Ireland) on Supabase Pro. Daily physical backups. Row-level security enforced on every table.
Yes. Full DPA available, data retention policy published, incident response plan in place. All data is stored in the EU (Ireland), encrypted at rest, and covered by row-level security.
Available for CSV export for 30 days after cancellation. After that, deleted from production. Backups age out within 8 days.
Integrations
Yes, on every band. CSV import and direct CRM connections (Beacon, Donorfy) are live now, and we will build a connector for any other CRM you use on request.
No. Impacturi does not process donations or take payments from your donors, on any band. You record a donation you have already received and Impacturi turns it into an impact web page. Keep using whatever platform you already take donations through.